Know the rules before opening your account
Our Legal notice explains the conditions attached to creating, using and closing your account, including identity details, wallet records and requests sent through support. It also describes how we may process information needed to confirm a DANA, OVO, GoPay, QRIS, bank transfer or virtual account transaction.
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Content access depends on local law and may vary by Indonesian region or account status. Before opening an account, read the current terms, privacy wording and any service-specific conditions shown in the account path. We may ask you to confirm your phone number before account access,
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and a mismatch between account details and payment records can require an additional check. If a policy changes, we will present the updated wording through the relevant account or policy page. Keep a copy of receipts and messages so our team can match your request to
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the correct account record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.